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VIEWING MOD FORUM THREAD: Please remember to not lose temper :)
REPLY: (by DesertPaint) Jun 26 2011 12:38pm
Well, summer is here! Great for barbeque, swimming, fun time and... short tempered and bored kids.

Please remember to be patient, kind, polite at all times. Regardless of what the player says. If they are rude ok, ignore rude. Do not respond to it. If they are nice, answer.

If they keep fussing in pm privately mute them at least for a bit. If they drag it into global request it be kept out of public chat, if they don't give 5 or 10 minute mute for just rude and mild disrupting. If it goes to fighting then 15 or 20 minute mutes.

Players may be rude toward mods. It's ok. Ignore them if they are rude or personally mute. They don't have to respect us, or even respect the position of moderator. It's of course in their best interest to do so, but... their choice. ;)

Just pretend to be a robot, don't let them get to you and don't respond to "attitude" just give a mod shortcut, generic or copy/paste answer then ignore. :)

When we respond to their attitude they win, they got to us and they will continue and escalate, then get massively ticked off because we are soo mean and muted them for no reason. Best to just sit back and pretend to be the modbot. :)

Good luck!

Use the mail given in my other post if you need assistance, or have a question. :)

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