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VIEWING MOD FORUM THREAD: Mutes Repost
REPLY: (by NightMare) Apr 21 2011 6:15pm
REPLY: (by DesertPaint) Aug 12 2010 9:32am
Please remember these are kids, some are young, some not so young but still most are kids. Please be patient with them.

Many times they deliberately bug you because they like to bug "adults" or those who represent authority such as moderators. When you mute them for doing this, you lose and they win, they got to you. So, they will keep on doing it.

Try to ignore. Unless they are massively breaking the rules, ignore them. Let them have a bit of a rant, if it becomes nasty then mute, but please watch the mute time. Keep it down if at all possible to 5 to 15 or 20 minutes for repeat mutes. The longer the mute when they are trying to push your buttons the more they win.

Short mutes will get as many violations possibly even more than long mutes... Example: Mute PlayerA for slander for 5 minutes (heads up mod is serious) tell the player why they were muted, then do Not continue to talk to them. If they come out of mute and say ModX muted me, ignore them. If they just won't drop it pm them to please drop that topic now, it's over. If they don't mute for 10. Now they will have 2 violations. If they repeat the harassing and just won't stop or drop it, then mute again for 15... now it's 3 violations...

When you just get fed up with them because they do this day after day and slap them with a 30 minute mute and there really isn't anything in the current chat that is bad, the report is deleted. No violations will be given. Or, if the mute is excessive, then the mute is enough and again no violation points will be given.

So over muting defeats the purpose all around. What the player did yesterday is unimportant for the most part. They start all over again today. There are a few exceptions, but not many. If we see a moderator who continues to mute a player for the same thing for 5, then 10, then 15, then 20, then 30, then 45, then 60 we will nail them with violation points. If all we see is 30 and nothing wrong in the chat then the report is usually deleted.

So, please be patient, and don't worry about controlling every little tiny thing... they have a right to chat, talk and fuss. As long as the topic is ok, and the fuss is minor. :)

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